Privacy Policy

Last updated: June 2025

Housemash Technologies Pvt. Ltd. (“Housemash”, “we”, “us”) operates the Housemash mobile application (the “App”). This page explains how we collect, use, and protect your information.

1. Information We Collect

Account Information: Name, phone number or email address, and password when you register.
Order Information: Delivery address, items purchased, and payment method selected.
Group Buy Activity: Groups you create or join, and co-buyer counts.
Profile Photo: If you choose to upload one, accessed from your device photo library with your permission.
Device Information: OS version, app version, and crash logs for bug fixes.

2. How We Use Your Information

To process and fulfil your orders.
To enable group-buying deals with other users.
To send order updates and customer support responses.
To improve app performance and fix issues.

3. Sharing of Information

We do not sell your personal data. We share information only with:

Delivery partners and vendors required to fulfil your order.
Payment processors for secure transaction handling.
Service providers (cloud hosting, analytics) bound by confidentiality agreements.

4. Camera & Photo Library

The App requests access to your camera and photo library only when you choose to upload a profile photo or attach an image to a support request. We do not access your photos without your explicit action.

5. Data Retention

We retain your account data for as long as your account is active. You may request deletion of your account and data by writing to support@housemash.in.

6. Security

We use industry-standard encryption (HTTPS/TLS) for all data in transit and restrict access to personal data to authorised personnel only.

7. Children’s Privacy

The App is not directed to children under 13. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision.

9. Contact Us

For privacy-related queries, contact us at privacy@housemash.in.